FREQUENTLY ASKED QUESTIONS
Q: Is the story true? Did Charlie kill all those kids?
A: YES!
Q: Is it really haunted? And was it really a school?
A: YES and YES! It was a real public school for Cincinnati and opened up in 1894.
Q: Are there ghost tours? Can my paranormal group come through for an investigation?
A: Ghosts tours are offered on Wednesdays in October. Tours must be reserved online and group size is limited. If you are a paranormal group looking to do an investigation please contact us through our contact page.
Q: What is included with every ticket?
A: The general admission, fast pass admission, and front of the line pass give you entry to both The Dent Schoolhouse and entry into the Monster Midway*.
*Axe throwing and mini escapes are an extra charge and purchased onsite.
Q: How long is the wait?
A: This changes from night to night. We recommend that you purchase your tickets online! This allows you to walk right into the line for the attraction instead of having to wait to purchase your tickets on-site and then have to wait to go through the attraction.
Q: Can we take photos of your haunted houses?
A: NO PHOTO! NO VIDEO! The Dent Schoolhouse is a very dark attraction and everyone especially the actor’s eyes adjust to the low light. When you flash your camera you are temporarily blinding the eyes of the actors. If you are media related please contact us so that arrangements and photos ops can be coordinated.
HOWEVER, you can take as many photos and videos as you want outside the attraction and in the Monster Midway.
Q: Will the actors touch us?
A: You will not be grabbed or touched by any actors unless it’s an accident or heightens the scare. Our actors are highly trained and professional. They will not touch you inappropriately or in sensitive areas.
Q. How Long does it take to walk through?
A: Depends on how fast you can run! 😉 Normally around 25-35 minutes.
Q. Do you take credit cards?
A: We now take most major credit cards at ALL of our booths. That includes tickets, concessions, Spooky Shop, and Midway games. Certain Midway booths will take Venmo and Apple Pay.
We still take cash at all of our booths.
Q. Do you take refunds?
A: No. Given the nature of our live event and to cutdown on fraud all tickets and purchases are final once purchased online and onsite. No refunds.
Q. What is the Chaperone Policy?
A: Guests that are 15 years or younger are required to have a chaperone that is 21 years or older. ID will be required for valid chaperone.
More details – CLICK HERE
Q. Do Chaperones have to go inside with their group?
A: No. Chaperones need to stay with their group until the enter the attraction. They do not have to go inside the attraction. From there they can wait outside or, we have FREE chaperone passes that allow them to enter the Monster Midway to wait for their group.
More details – CLICK HERE
Q: Does the Dent Schoolhouse change from year to year?
A: YES! The haunted attraction goes through more upgrades and changes than any other haunted attraction around! Detail, animatronics, new sets, and new technology are added each year to ensure that The Dent Schoolhouse stays the #1 Scariest haunt in the Cincinnati Tri-State area.
Q: What happens if it rains?
A: The Dent Schoolhouse will stay open rain or shine. The Monster Midway is an “open-air” attraction and will remain open rain or shine.
Q: Does your attraction have security?
A: The Dent Schoolhouse has a fully trained security staff that keeps watch over you and our workers. We also have several Sheriffs/Green Township Police officers patrolling the parking lots and property at all time. The school has night vision cameras that watch over the house.
Q: Can we be thrown out of the Dent Schoolhouse?
A: YES! We do not tolerate foul language, pushing, vulgar behavior, weapons of any kind, alcohol, drugs, etc. This is done for your safety and the safety of our workers. If warned and the problem proceeds the guest could be asked to leave without a refund.
Q: Do you sell food, beverages and souvenirs at your attractions?
A: YES! The Spooky Shop is located in the Monster Midway and sells an assortment of souvenirs and horror merchandise. The Monster Midway also has a Fall Favorites food truck that makes fresh donuts and fudge! Regular concessions are also available before entering the schoolhouse. Bathrooms are available at the front of the attraction and in the Monster Midway.
Q. What is the age requirement to get in?
A. We have no age restrictions. We’ve had kids as young as five go through and come out with a smile while grown men have come out screaming and crying. It all depends on the persons’ upbringing and threshold for fear.
Q. How many actors are in the house at one time?
A. We have more actors in our attraction than any other single haunt in Cincinnati! We have between 50-65 actors scaring you each night. Don’t be fooled by numbers from other haunts. Unlike them, we do not include security, personnel, and concession workers into our head count.
Q: Do you have group discounts?
A: Yes, check out group discount section under tickets. Group discounts must be reserved in advance.
Q: I want to do a feature the schoolhouse in a new article/video; who do I contact?
A: Check out our contacts page to contact the proper party. We are a media friendly attraction.
Q. Where do I park?
A: Parking is free and located at the Children’s Hospital and Christ Hospital right up the street from the schoolhouse!
Q: If we have any other questions, how do we ask them?
A: Check our contact section on the site where you can find our email address or direct phone number.
